Terms & Conditions

Cards Ltd.
Company ID: 204679764
115A, Tsarigradsko shosse , 5 floor
1784 Sofia, BULGARIA
Tel.: +359 887 714 000
E-mail: info@cards.bg

Terms and Conditions for Online Purchases


  1. Applicable General Terms and Conditions

These Terms and Conditions shall apply for all contracts submitted or concluded via www.cardnew.net. Any tems and conditions of the contracting partner (customer) that are contrary to or deviating from these Terms and Conditions shall not be applicable.

  1. Contract Conclusion

By pressing the button “OK – Confirm Order”, you make a binding order of the goods contained in the Cart. Your personal data (name, e-mail address, billing and delivery address, credit card or account information) on the page “Type in your personal information via secure SSL connection” will be transferred to CARDS LTD. Before order confirmation, you may check and modify (if necessary) all data for correctness and completeness. After having sent your order we will immediately send a confirmation note to the e-mail address provided, confirming that we received your order. The purchase contract is deemed finalized with our delivery confirmation or actual delivery of the goods ordered.

  1. Information on Withdrawal and Refund Money

If you are a Buyer you have the right to withdraw from the contract within 14 days without giving reasons.

The deadline for withdrawal is 14 days from the day when you, or a third party nominated by you who is not the transporter, take(s) possession of the goods.


There is no right to withdraw from the contract

–       for products manufactured according the individual specifications or needs of the customers (e.g. personalized or individually printed cards or smart-cards);

–       Software-products in sealed packages if the seal has been broken after delivery;

There is no right to withdraw from contracted services for those services that have been started or already finished before receiving the withdrawal declaration.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from the contract by means of a clear declaration (e.g. a letter sent by post or e-mail). Please send your information to the following address:


Cards Ltd.

Company ID: 204679764

115A, Tsarigradsko shosse , 5 floor

1784 Sofia, BULGARIA

Tel.: +359 (887) 714 000

E-mail: info@cards.bg



To comply with the deadline for withdrawal you must send the notification of the exercise of the right to withdraw before the deadline for withdrawal expires.

Goods already delivered must be returned to the address above within 14 days after having sent the withdrawal declaration. To comply with the deadline, you must send the goods before the expiry of the deadline.

Customer  may only return Products as permitted in these Terms. Products otherwise shall be non-returnable and the prices shall be non-refundable. Buyer may only return erroneously shipped Products or Products that were damaged prior to shipment. Products damaged after shipment may not be returned. In order to be eligible to refund money for returned Products, Buyer must adhere to current returns processing guidelines.

All Products erroneously shipped by Cards must be returned with the original packaging intact (including manufacturer’s shrink wrap) and otherwise in unused, resalable condition.

Cards sole liability for any returned Products will be acceptance of their return and refund money pursuant to Cards current returns processing guidelines.

  1. Delivery Limitations

We offer goods while supplies last. Shipment can be made within the European Union, to Switzerland and Liechtenstein. Shipment to other countries must be agreed in advance in written form.

  1. Shipment Costs

Shipment costs will be charged separately and are not included in the prices of the goods. You will find the concrete shipment costs on the pages “Select Shipment Method” and “Summary”. Costs vary according to the shipment method selected. The shipment methods provided are listed on our website information.

  1. Title Retention

Until full payment the goods remain our property.

  1. Payment, Time of Payment, Payment Delay

The following payment options are available

–       online payment with debit or credit card via PayPal payment services,

–       online payment via PayPal or PaySera account,

–       payment on bank account (for registered customers) and

–       individual agreement.

In case of delayed payment, we reserve the right to charge overdue fines. In the case of returns, the returned amount can be reduced accordingly.

  1. Mandatory Inspection

Being an BUYER, you are obligated to inspect the delivery immediately at delivery. If the delivered items are not free of defects, you must report this immediately to:


Cards Ltd.

Company ID: 204679764

115A, Tsarigradsko shosse , 5 floor

1784 Sofia, BULGARIA

Tel.: +359 (887) 714 000

E-mail: info@cards.bg


  1. Warranty and Restrictions

Warranty is subject to legal regulations. Please refer to the relevant product documentation for information on possible manufacturer warranties or guarantees. Specifications, use-restrictions and instructions given by the manufacturer of the products are notable.

Beyond these limits of our warranty our liability, including liability for damages, unless it is based on an intentional act or gross negligence, is excluded. Accordingly, we disclaim particularly liability for subsequent damages, other indirect damage and losses, and lost profits due to defective or late performance or a failure to perform. This provision does not restrict liability for personal injury or pursuant to the Products Liability Act.

Buyer agrees to at all times adhere to Cards and any applicable Vendor’s current Product Restrictions and Obligations Policy. Buyer may not alter or modify the Products in any way or combine the Products with any other product or material not authorized by Cards and the applicable Vendor. Products may have additional restrictions on their distribution or use. Buyer is solely responsible for ensuring its adherence to any and all such restrictions.

  1. Force Majeure

Cards shall not be responsible for delays in deliveries or failure to perform due to events of force majeure, including, but not limited to, fire, flood, tornado, earthquake, war, riot, insurrection, strike, lockout, slowdown, epidemic, quarantine restriction, delay in transportation, labor shortage or strikes, materials or manufacturing facility shortage, accidents, boycott, embargo or any act or regulation of government or governmental authority and other contingencies beyond Cards control resulting in impossibility or delay of performance of Cards.

  1. Copyright and software licences

The purchaser understands that the hardware, software, and visual products sold by us enjoy copyright protection.

For buyer: resale of goods is permitted. We accept no liability for the fact that the contractual products do not infringe any industrial property rights or copyrights of third parties. The customerr must inform us immediately of all claims raised against him for this reason.

  1. Inspection of the Contract/Contract Language

At any time, you may view our Terms and Conditions at this Website (www.cardnew.net). Due to security-reasons your specific ordering information is not retrievable on the Internet. We recommend printing out a copy of your order or the confirmation-note we send to your e-mail address. The language of the contract is English.

  1. Choice of law, jurisdiction, validity, rights

Place of fulfillment and jurisdiction is Sofia. However, we are entitled to sue the customer at any other legal jurisdiction. Only Bulgarian law to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods as well as national and international conflict rules shall apply.

If any provision of these Terms is held to be unenforceable, the enforceability of the remaining provisions will not in any way be affected. Failure or delay of either party to exercise a right under these Terms will not operate as a waiver, nor will any single or partial exercise of a right preclude any other future exercise of that right. The parties agree to use electronic signatures if they want and that their respective electronic signatures will be legally enforceable.

Failure or delay of Cards to exercise a right or power under these Terms will not operate as a waiver thereof, nor will any single or partial exercise of a right or power preclude any other future exercise of that right or power.

  1. Miscellaneous

If one or more of the provisions of these Terms and Conditions is invalid or if not all matters have been provided for, the contract parties shall agree to a valid term that as closely as possible approximates the void or incomplete term. The validity of the remaining terms shall not be thereby affected.